Shipping and Returns

SHIPPING

Shipping is free throughout Canada and the United States. For other countries, contact us at support@nordenproject.com or check out our retail locations on our Store Locator page.

RETURNS

Your satisfaction is our priority. If you’re not entirely satisfied with your purchase, you can return it within 30 days of the delivery date. The item must be shipped with the original tags.

Returns are free. To return your product, simply pack the garment into the envelop included in your shipping package, affix the pre-addressed label to the package and deposit the package in a Canada Post mail box or counter. Allow up to 14 business days for the money to be reimbursed on your credit card.

EXCHANGES

To exchange an item, follow the same steps as a return. Pack the garment into the envelop included in your shipping package, affix the pre-addressed label to the package and deposit the package in a Canada Post mail box or counter. Once your item is sent, place a new order on the website.