All our products are made with best in class materials and the utmost care.

Norden is committed to repair or replace all products with material or fabrication defects within 2 years of purchase. Please note that the warranty is void on all damages caused by neglect, improper use, and wear & tear. This also applies to inappropriate storage, overall bad care or accidental tearing.

In order to return your defective Norden item, you will need a proof of purchase. A confirmation of your online order number will do. Then, please contact our customer service team detailing the issue(s). Pictures always help!

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Please note that all in store purchases must be returned at the point of purchase.